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Equipment returns

Return equipment with our professional and safe process to minimise turnaround times

Whether it's for a repair, calibration, troubleshooting or modification, equipment returns at Endress+Hauser follow specific guidance to ensure your request is managed efficiently, and returned items are handled according to local regulations.

Benefits

  • Register requests via a convenient and simple process

  • Follow simple steps to facilitate a speedier returns service

  • Enable secure handling of your device to an Endress+Hauser workshop

How to return equipment (RMA)


Step 1: Fill out the RMA form

Step 2: Within 2 working days, you will receive a RMA number and additional instructions via email

Step 3: Download and fill out the Declaration of Decontamination form

Step 4: Place the completed and signed Declaration of Decontamination form on the outside of the packaging

Please notice: Shipping to Endress+Hauser Denmark is at your own expense. Examination of an instrument is invoiced with a minimum of DKK 1.860, - unless it is a guarantee case. Additional time and spare parts will be invoiced cheapest on account.

Contact

Downloads

    Dekontamineringserklæring

    Af lovmæssige årsager samt for at beskytte vores medarbejdere og produktionsudstyr, skal en underskrevet
    "Dekontamineringserklæring" vedlægges forsendelsen (fortrinsvis sættes uden på emballagen) inden sagen kan behandles.